Sunrise at Cape Spear Lighthouse National Historic Site |  <i>©Barrett & MacKay Photo</i> Hikers atop the Sleeping Giant, Lake Superior |  <i>OTMPC</i> Wildflowers of Jasper National Park, Alberta |  <i>Parks Canada</i>
COVID-19Travel UpdatesLearn More

Coronavirus - COVID-19 Travel Updates

We are closely monitoring the current outbreak of the virus and its impact on travel in Canada. The below message is from Nathalie Gauthier, General Manager of Great Canadian Trails, updated 1 April 2020. 

With the unprecedented coronavirus crisis rapidly changing circumstances, we thank all our travellers for their patience as we work through communications prioritizing affected passengers. 

Our staff are working from home and therefore we ask that you do not call the office but instead, please put your communication in an email to us, and we will be doing our best to respond to them as quickly as we can. 

Due to the impacts of the Coronavirus pandemic which has seen the closure of borders in Canada, the cessation of many commercial flight services and significant disruption to services within our destinations due to shutdowns, our trips are currently inoperable for trips up to 31 May 2020. All departures after 31 May 2020 are currently operational and will be reviewed in due course and as the situation requires. 

For departures beyond 1 June 2020 should you choose to postpone your trip due to the coronavirus pandemic, please notify us in writing and the transfer will take effect and your deposit will be transferred to a future departure commencing within 12 months of your original departure date. Should you be unable to decide on a future departure date, we will hold your deposit as a credit toward a future departure commencing within 12 months of your original departure date. Our standard transfer fee of $100 will be waived in these cases*. 

* Any non-refundable permits, internal flights or other nonrecoverable prepayments that have been paid by you and sent on to secure those services will not be held in credit. You will notified at the time of your transfer or cancellation of the status of such payments after consultation with the relevant services providers.

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